Data protection
Pursuant to current applicable personal data protection legislation, we hereby inform you that your data will be
included in the processing system held by HOTEL OLIVO CORT SL, with Tax Identification number B57734188 and
postal address at NUREDUNNA 1 3B,07006 PALMA DE MALLORCA(ILLES BALEARS). The respective purposes,
storage periods and legal bases are given below:
| PROCESSING PERFORMED |
| Managing bookings |
Purpose: Register and manage bookings
Storage period: 3 years, in compliance with Order INT/1922/2003, of 3 July, on
registration forms and traveller check-in reports in hospitality and other similar
establishments
Legal basis: The data subject's consent
Type of data:Only identifying data
Disclosures: Your data will be disclosed, if necessary, to the Tax Authority, Banks
and
Savings Banks, Security Forces and appropriate authorities in order to comply with the
administrative and security obligations established in applicable legislation. In addition,
you are informed that the legal basis for the disclosure is to comply with the obligations
set forth in applicable legislation.
|
| Marketing
actions web form
|
Purpose: : Collect, record and process data to attend to your queries and/or
requests, and
for advertising and market prospection purposes.
Storage period: For such time as the consent given is maintained, unless there is a
legal
obligation.
Legal basis: The data subject's consent
Type of data:Basic data: Full name, E-mail address
|
| Web form
management |
Purpose: : Attend to your queries and/or requests
Storage period: For such time as the consent given is maintained.
Legal basis: The data subject's consent
Type of data: Basic data: Full name, E-mail address, IP address
|
| Installation of
cookies
|
Purpose: : Manage and install cookies
Storage period: For such time as the consent given is maintained.
Legal basis: The data subject's consent
Type of data: Basic data: Full name, E-mail address, IP address
|
| Regulatory compliance |
Purpose: : Manage and process the obligations and duties arising from compliance
with
the regulations which apply to the organisation
Storage period: Copies of the documents will be kept until the actions for claiming
a
possible liability have lapsed
Legal basis: Compliance with a law
Type of data: Only identifying data
Disclosures: Your data will be disclosed, if necessary, to bodies and/or public
administrations with jurisdiction in the matter in order to comply with the obligations
established in applicable legislation. In addition, you are informed that the legal basis
for the disclosure is to comply with the obligations set forth in applicable legislation.
|
Data subjects' rights
HOTEL OLIVO CORT SL informs its Users that they may exercise their rights of access, rectification, restriction,
erasure,
portability and objection to processing their personal data, and the right not to be subject to automated decisions,
including profiling, before the Data Controller, and also withdraw the consent given.
-
Right of access: This is users' right to obtain confirmation about
whether their data are being processed
and, if so, the specific personal data being processed and the statutory information about the processing
(purposes, legal basis, storage periods, disclosures, origin of the data, etc.).
-
Right of rectification: This is the data subject's right to
correction of inaccurate or incomplete data. In the
case of the website, any such correction can only be made for the information that is under the website's
control,
for example, deleting comments published on the website itself, images or web content that contain the
user's
personal data.
-
Right to restriction of processing: This is the right to restrict
the purposes of the processing originally
intended by the Data Controller in certain cases.
-
Right to erasure (‘right to be forgotten’): This is the user's
right to erase personal data, except as
provided in the GDPR itself (freedom of expression and information, storage periods, formulation, submission
or defence of complaints, etc.).
-
Right to portability: The right to receive the personal data that
the user has provided, in a structured,
commonly used and machine-readable format, and to transmit them to another data controller when the
processing is based on consent or performance of a contract and is carried out by automated means
-
Right to object: This is the user's right to prevent or stop
processing of personal data by the website when
the processing is based on legitimate interest or the public interest or when it is for direct marketing
purposes.
-
Right not to be subject to automated decisions, including
profiling: When the processing is
not necessary for concluding or performing a contract, nor is it sanctioned by European Union Law or by any
law of the Member States nor is it based on consent, users are entitled not to be subject to a decision
based
solely on automated processing, including profiling, when this has legal effects or significantly affects
them in a
similar manner.
-
Right to withdraw consent:Users are entitled to withdraw their
consent to any processing based on such
consent, at any time and without charge.
In order to exercise the data protection rights described above, users must follow the instructions given below:
-
Send a letter to the address NUREDUNNA 1 3B,07006 PALMA DE MALLORCA(ILLES BALEARS) (for the
attention of HOTEL OLIVO CORT SL) or by e-mail to administracion@grupobalaguer.com.
-
Letters sent by data subjects requesting exercise of a given right must take into account the following:
-
They must identify themselves reliably and in the event of doubts about their identity, they will be
asked to supplement the request (e.g. by asking for more information, such as the National Identity
Document number, the National Identity Document itself, the e-mail address provided, etc.).
-
The request may be made by the legal or voluntary representative when such person is duly
identified and authorised by the data subject (by means of an express authorisation given by the data
subject to exercise the personal rights regulated in personal data protection regulations).
-
The specific right that it is intended to exercise. If no reference is made to a specific processing
operation, an answer will be given concerning all the processing operations involving the data subject's
personal data. If information is requested about a specific processing operation, only the information
about this processing operation will be given. If the request is made by telephone, the data subject
will
be asked to request the information in writing. Information will be given on how this can be done and
the address it must be sent to. Information will never be given over the phone.
-
Postal or e-mail address for notices.
-
Supporting documents for the request made, if necessary.
-
The medium used must provide proof of having sent the request and of the addressee having
received it.
Lastly, we inform data subjects that they have the right to lodge a complaint with the Spanish Data Protection
Agency if
they know or consider that a particular event may involve a breach of applicable data protection
regulations.
HOTEL OLIVO CORT SL undertakes to take the necessary technical and organisational measures, matched to the level
of risk entailed by the processing carried out by it and explained in the section on the terms and conditions of
use, with
the goal of guaranteeing their completeness, confidentiality and availability.
Last updated: 6 June 2025
